Nationwide Insurance & Tax Services
Messaging Privacy Policy:
Effective Date: October 4, 2025
For the latest version, visit https://www.nationwideits.com/privacy
Nationwide Insurance & Tax Services is committed to protecting your privacy and safeguarding your
personal information. This Privacy Policy explains how we collect, use, share, and protect your data
when you communicate with us or consent to receive SMS messages.
1. Information We Collect
When you provide written consent to receive SMS messages or use our services, we may collect:
• Your name and contact information (phone number, email address)
• Your written consent form through a signed physical Consent Form or submission at https://www.nationwideits.com
• Your preferred language (English, Pashto, or Dari)
• Information related to insurance or tax services, such as documents you voluntarily provide
• Your message history and communication preferences
All Personally Identifiable Information (PII) and consent forms are securely stored in our encrypted internal CRM system, which complies with applicable privacy and data protection standards.
2. How We Use Your Information
We collect and use your personal data solely for legitimate business purposes, including to:
• Deliver and manage your insurance and tax filing services
• Communicate with you about enrollment deadlines, policy updates, and filing reminders
• Respond to your inquiries and maintain accurate client records
• Improve our client communication and service quality
• Comply with legal, regulatory, and reporting obligations
Your information is used only after you have provided written consent through a signed physical form or
electronically through our secure client system. Message and data rates may apply when you receive SMS communications.
3. Data Sharing and Disclosure
Your data will not be transferred to external organizations under any circumstances.
We do not share, sell, rent, or disclose your personal information to any third parties outside our organization.
In limited cases, we may use trusted service providers (for example, SMS carriers or secure CRM vendors) that operate strictly within our organization’s controlled environment to support message delivery and customer-care services.
These providers act only under our direction, are bound by confidentiality agreements, and are prohibited from using your information for any marketing, resale, or external distribution.
To ensure your data remains protected, we maintain:
• Technical measures: Data encryption, secure storage, and restricted access controls.
• Organizational measures: Staff training, confidentiality agreements, and regular data-handling audits.
We regularly review our privacy practices to confirm compliance with all applicable laws and industry standards.
4. Data Protection and Security
We maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, or
disclosure of your data. All data is stored securely in our encrypted CRM system, protected with encryption, authentication controls, and continuous monitoring to ensure compliance with applicable privacy standards.
Please note that SMS itself is not encrypted; we send links to our secure online portal for document submission when sensitive information is required.
5. Your Rights and Opt-In and Opt-Out Instructions
You have the right to opt out of receiving messages or communications at any time. To opt out, you
may:
1. Reply “STOP” to any SMS message to unsubscribe immediately.
2. Email us at info@nationwideits.com with the subject line “Opt-Out Request.”
3. Call or text us at 210-636-2177 to request removal from our messaging list.
We will process all opt-out requests promptly. Once removed, you will no longer receive
communications unless you opt in again.
Opt-in:
If User decides to opt-in, send the word Join, so you will receive SMS that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future SMS, you can reply Opt-out to stop getting SMS.
Help: For help, reply “HELP” or contact us at info@nationwideits.com or 210-636-2177.
6. Contact and Transparency Statement
If you have any questions or concerns regarding this privacy policy or the handling of your personal
data, please contact us at the following:
• Email: info@nationwideits.com
• Phone: 210-636-2177
We share data only as described in Section 3 with trusted service providers necessary to deliver our messaging and service functions.
7. Updates
We may update this Privacy Policy periodically to reflect changes in legal or operational requirements.
If significant updates occur, we will notify you before the new policy takes effect.
Please review https://www.nationwideits.com/privacy regularly for the most current version.
8. Commitment to Privacy
We use personal data solely to provide and improve our services. We never sell or rent your information, and we share it only with trusted service providers necessary to deliver our messaging and service functions.